Subscribing, managing my subscription, magazine purchases and shipping

Do I need to subscribe to access artsofasia.com?

We offer web-only content and some magazine content on artsofasia.com for all viewers, including selected editorial letters and articles from recent magazine issues. Magazine subscribers will, in addition to new issues, be able to access digital magazines of the last two years, while digital archive subscribers will have access to all past and current issues. For more information, please click here.

How do I check my subscription plan or when my subscription will expire?

You can check the date that you subscribed or your subscription plan by logging into My Account, and clicking on “My Subscription Details” on the left panel of your profile page.

How do I change my billing information or shipping address?

Please contact us at subscriptions@artsofasia.com.

How do I change my subscription plan or cancel my subscription?

Please contact us at subscriptions@artsofasia.com.

How will my subscription be renewed?

Before each renewal, we will send you a reminder with the term and rate then in effect.

Are digital editions of back issues available?

Yes, all past issues are available for purchase digitally for USD 20 each, and can be accessed in My Account. To browse the issues, please click here.

Are print editions of back issues available?

Yes, we have print copies of back issues available for the following years. Each issue is USD 26 each plus shipping. To browse the issues, please click here.

1982 (September–October)
1985 (September–October)
1986 (November–December)
1987 (January–February)
1990 (July–August)
1992 (July–August)
1997 (November–December)
1999 (May to August, November–December)
2000–Current: All issues except January–February 2003, January–February 2006, and January–February 2013

When will I receive my print magazine?

Delivery times vary according to the item ordered and the shipping method you selected. Airmail delivery takes approximately 10 to 14 days, and surface mail delivery takes approximately 2 months. For more information about shipping, please click here.

When will I receive my digital magazine?

Individual digital magazine orders are processed in one business day. When your purchased digital magazine is ready for viewing, you will receive an email informing you that “Your order is complete”.

Digital back issues as part of your subscription plan will be viewable as soon as you subscribe. New digital issues as part of your subscription will be available as they are released.

Accessing digital magazines and My Account

How do I access my purchased digital magazines or subscribed digital magazines?

In order to read digital magazines from your single issue purchases or from your subscription plan you will need to log in to My Account. Once you are logged in, you can access your subscribed magazines by clicking on “My Digital Subscription” on the left panel of your profile page. You can access your purchased single issues by clicking on “My Digital Purchase” on the left panel of your profile page.

Where do I get my login for My Account?

The login details will be sent to your email the first time you have purchased a digital magazine or subscribed to our magazine, whichever one is first. The login details will remain the same for your email address.

How do I log in to My Account?

You can log in by clicking on “Log in” on the top right corner of our website or go to https://artsofasia.com/my-account/. The login details will be emailed to you the first time you purchase a digital magazine or subscribe to our magazine, whichever one is first.

How do I change my password?

To change your password, please sign in to My Account and access “Change My Password” from the left panel of your profile page.

I forgot my password, what should I do?

Click on “Log in” on the top right corner of our site, or go to https://artsofasia.com/my-account/, and click on “Lost your password” at the bottom of the page. Enter the email address associated with your account, and a password reset link will be sent to the email address that you registered with us when you subscribed or made your purchase.

Reading on a computer, phone, or tablet

Which browser should I use to view artsofasia.com and read my digital magazines?

We recommend using the latest version of any popular browser (Chrome, Safari, Mozilla Firefox, Edge, Opera), particularly when reading digital magazines through My Account.

Which devices can I read my digital magazines on?

You can read your digital magazines on your desktop or laptop, or iOS and Android mobile and tablet devices.

For optimal viewing on desktop computers or laptops, we recommend running on a 64-bit operating system with 8GB RAM Specs, and also the following computer and processor:

Windows OS: 1.6 GHz or faster, 2-core

Mac OS: Intel processor

For optimal viewing on smartphones and tablet devices, we recommend running on devices equipped with at least 2GB RAM, and installed with the following operating system:

Android: Android 10 or later versions

iOS: iOS 14 or later versions

Do I need to be connected to the internet to read my digital magazines?

Yes, you would need to be connected to the internet or Wi-Fi to read the digital magazines in My Account. For optimal loading time, we recommend a connection that is at least 10mbps internet speed.

How do I search for keywords in the digital magazine?

Within the current issue you are viewing, click on the bookmark icon at the bottom of the issue, and click on “Search” in the pop-up window. The search function will scan every word, including advertisements.

What other functions do you offer in the digital magazine?

The Table of Contents page in the magazine is linked to each relevant article in the issue. You can also click on any email address or website link from issues (years 2000 or later), including the advertisements, to be directed to the relevant emails or websites.

Technical troubleshooting

When I am subscribing, the system says I am already a registered user?

You may have a duplicate account, please contact subscriptions@artsofasia.com.

I didn’t receive the login email for My Account?

We email you your login details the first time you subscribe with us or purchase a digital magazine, whichever one is first. The login details will remain the same for your email address. If this is your first subscription or purchase and you have not received a login email, please check your email junk box. If you have further issues, please contact us at subscriptions@artsofasia.com.

My digital magazines won’t load?

Please check that you are using our recommended browsers and devices and that you are also on a good and stable internet connection, preferably at least 10mbps internet speed. The magazines may take longer to load if you are not using the recommended browsers and devices.

If the magazine fails to load, we recommend logging out of My Account, clearing the cache and history of your browser, and restarting your browser before logging in again. You can also try a hard refresh to clear your browser’s cache for the specific page: for Windows, press Ctrl and F5 keys; for Mac, hold Cmd and Shift keys and press R.

If you are still having difficulties, please contact us at subscriptions@artsofasia.com.

I don’t see the digital magazines that I purchased?

When your purchased digital magazine is ready for viewing, you will receive an email informing you that “Your order is complete”. Please allow one business day for your order to be processed. Once you have received this notification, log in to My Account, and access your digital purchases by clicking on “My Digital Purchase” on the left panel of your profile page.

If you are still having difficulties, please contact us at subscriptions@artsofasia.com.

Other queries

I have a different question about my magazine subscription, My Account, shipping, or back issue purchase?

For all other queries, please see our Contact page.

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For Connoisseurs and Collectors of Asian Art